RBN FAQs

RBN is the leading luxury real estate referral service in the nation. At RBN, our Real Estate Agent Referral Specialist Team connects luxury home buyers and sellers with top agents from the most reputable local and national brokerages. Our team provides concierge-level service, curating a custom list of the best possible agents for your purchase or sale.

When you buy or sell with one of our RBN Participating Agents, you earn reward points up to the purchase or sale price. These points can then be redeemed for travel at the best redemption rates in the industry.

In 3 simple steps, you are on your way to connecting with top performing agents and earning points on your home purchase or sale:

Connect, Close, Collect.

Connect
Work with our RBN Agent Referral Specialist team to get connected with a top local real estate agent.

Close
Partner with your RBN Participating Real Estate Agent to buy or sell a home. All real estate brokerage components of this program are managed and offered directly by the participating real estate brokerages.

Collect
When you buy or sell a home with an RBN Participating Agent, you earn up to 1 RBN Reward Point for each dollar spent up to the purchase price of your home.

For example:

Buy a $500,000 home and earn up to 500,000 points.
Buy a $1,000,000 home and earn up to 1,000,000 points.
Buy a $5,000,000 home and earn up to 5,000,000 points.

There is no limit on the purchase price or reward points earned.

RBN Participating Agents come from the top local and national real estate brokerages. They have proven success as top-performing, local market specialists in the areas they serve.

RBN Participating Agents are pre-screened for very specific performance criteria such as agent’s sales volume, service area, years licensed and transaction history.

RBN respects existing written agreements with real estate agents. If you have executed a written agreement with an agent, you will not be eligible to earn rewards.

For those RBN Members just getting started in the home buying process, you are welcome to invite a real estate professional to complete a Participating Agent application.

Agents invited by existing RBN Members will be interviewed by RBN’s Agent Services department to determine eligibility.

If an invited agent is approved, you will see their profile in your RBN Member Dashboard and can connect to the agent (hire them) for your specific transaction.

Yes. You must be an active RBN Member who is represented at closing by an RBN Participating Agent to qualify for rewards.

RBN Reward Points®

At RBN, we connect you with top local agents and then reward you with RBN Reward Points. RBN Rewards come with the freedom to book any hotel, any airline, and any destination.

The value of your RBN Reward Points® varies depending on how you redeem them. 100,000 RBN Reward Points can be worth at least $1,000 when used for travel, whether booking online or through our concierge travel advisory and booking services. In certain scenarios, your RBN Reward Points can be worth up to three times their standard value.

No. For example:

 

Buy a $500,000 home and earn up to 500,000 points.

Buy a $5,000,000 home and earn up to 5,000,000 points.

Buy a $50,000,000 home and earn up to 50,000,000 points.

 

There is no limit on the purchase price or reward points earned.

With RBN Reward Points, you can travel anywhere and any way you like. Book your travel online or through our dedicated travel concierge team.

RBN Reward Points expire after three years from the date of issuance. There are no requirements or fees to keep your account active during this time. We hope that three years gives you plenty of time to spend your millions of reward points. However, if you need more time, you can request an extension by reaching out to our support team.

RBN Travel is our exclusive online booking portal tailored for RBN Reward Point holders. Book online from an inventory of over 700,000 hotels and 400 airlines worldwide. Whether it’s a luxurious hotel stay or a flight to a dream destination, RBN Travel makes it easy to turn your points into unforgettable experiences.

Our concierge travel team provides you with complimentary VIP travel advisory and booking services. Our team specializes in designing once-in-a-lifetime experiences for individuals, families, and teams. A Virtuoso® Member Agency, our partnerships with the most respected and knowledgeable suppliers worldwide allow our guests access to special amenities, VIP experiences, and exceptional service. 

Your RBN Rewards are deposited into your RBN Virtual Wallet within 14 days of confirmation of your home closing.

An RBN Concierge Shopper is dedicated to helping you make the most of your reward points by assisting you in purchasing luxury items. They provide personalized service, sourcing rare and exclusive items tailored to your preferences. Whether you’re looking for high-end fashion, exclusive jewelry, or the latest tech gadgets, the concierge shopper leverages their expertise and network to find exactly what you desire. They handle all the details, ensuring a seamless and satisfying shopping experience, turning your reward points into coveted luxury possessions.

Absolutely, depending on the situation your Shopping Concierge will work you on the best way combine your reward points with additional funds to make a purchase.